Returns & Exchanges
At As Seen On TV Hot 10, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email or our online portal with your order number to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Securely
Place the item back in its original packaging, ensuring all accessories, manuals, and promotional materials are included to qualify for a full refund.
- 3.Label and Ship
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
- 4.Processing and Refund
Once our warehouse inspects the returned item, your refund will be processed back to your original payment method within 5 to 7 business days.